Privacy Policy Contents:
- 3 Way Guarantee
- Email Privacy Policy (to accompany signing up for e-newsletters)
- Link to Cape Union Mart Group Information Manual
“3 WAY GUARANTEE”
Old Khaki employs a “3 Way Guarantee.” The provisions of this guarantee are applicable at any Old Khaki store nation wide.
1. Returns and Exchanges
Any product may be returned for credit, exchanged or refunded within 6 months from the date of purchase, provided that the merchandise is unused and is returned in its original box/wrapping together with a valid cash or sale slip.
2. Specials and Promotions
Should any item purchased go on “special” or promotion within one month of the date of purchase, the customer, on producing a cash sales slip, shall be entitled to a refund of the difference between the original price and the sale’s/special price.
3. Guarantee
Irrespective of guarantees offered by any manufacturer, Old Khaki will guarantee all items to give reasonable wear and tear. The store manager in consultation with the customer will sanction repairs, returns and credits. In case of any guarantee claims, proof of purchase must be produced.
EMAIL PRIVACY POLICY
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information. We use security measures to protect against the loss, misuse and alteration of data used by our system.
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered on our website or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
We will never share, sell, or rent individual personal information with anyone outside Cape Union Mart group companies unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
If you have any questions, please contact us. If you would like to unsubscribe from our database, simply send the word “unsubscribe” to info@oldkhaki.co.za.
CAPE UNION MART GROUP INFORMATION MANUAL
You can download the latest version of the Cape Union Mart Group Information Manual (December 2011) by clicking here.
This manual has been made available in accordance with the Promotion of Access to Information Act.



