Social Media Community Guidelines

Welcome to the Cape Union Mart Group community! 

We want all our fans and followers to be part of our community and have their voice heard.

We encourage all our fans and followers to give feedback about our brands and their experiences on our social media platforms. Our community managers are standing by to respond to any comments or questions. 

Our communities are moderated by our team of community managers – read more below on how we like to make sure it is an inspiring, fun, and engaging place for our fans and followers to be. 

To help everyone enjoy our community, we reserve the right to remove any posts, comments or tagged images which contain:

  • defamatory, indecent, offensive, profane, discriminatory, misleading, unlawful or threatening comments
  • hateful language targeted at nationality, age, tribalism, race, religion, political beliefs or gender
  • fake news of any kind
  • nasty comments aimed at our models or influencers 
  • personal attacks, name-calling, trolling and abuse 
  • posting promotional material or posting links to third party websites 
  • content that is fraudulent, deceptive or misleading
  • coordinated group attacks 
  • images of our employees taken without their consent
  • content in violation of intellectual property rights and confidential, proprietary business information
  • spam, including comments that are irrelevant to the Cape Union Mart Group social posts, or are designed for the sole purpose of bringing the Cape Union Mart Group’s reputation into disrepute.

Note: Offenders may be reported and blocked from our page without warning.

Our community is a public place. Don’t post personal information that you would not be comfortable sharing with a stranger. We recommend that you don’t post any information that may identify you or anyone else, such as your address, email address or phone number.

If you a question about a product or service of ours, please contact us.