Delivery Options

 

We have partnered with a number of couriers to ensure that we are able to offer you the best experience regardless of where your order is being delivered:

There are 2 ways to get your order from us, as follows:


--- COLLECT YOUR ORDER ---

Select one of our stores or a Pargo pick-up point (PUP) during checkout and collect your order at a time & location that's convenient for you.

  • FREE for all order values.
  • Click & Collect orders take 5-7 working days to reach your selected store, from the day after your order is placed.
  • You will be notified via email & SMS when your order is ready for collection.
  • You will need proof of ID and your Pargo code in order to collect your order.
  • Selected products are not available for Click & Collect delivery due to their size and/or weight. If these products are in your shopping cart, you will not see this option during checkout.
  • We currently only deliver within South Africa.


--- HAVE YOUR ORDER DELIVERED ---

There are 2 options for delivery to your address, as follows:

  • Standard delivery:
    • Delivery to main centres within 2 – 4 working days (Cape Town, Johannesburg, Pretoria).
    • Delivery to regional & outlying areas could take up to 5 – 7 working days.
    • FREE for orders over R500 for logged in users or over R750 for non-logged in users.
    • R60 for orders less than R500.

  • Expedited delivery:
    • Delivery to main centres within 2 – 3 working days (Cape Town, Johannesburg, Pretoria).
    • Delivery to regional & outlying areas could take up to 3 – 5 working days.
    • FREE for orders over R1500 or R95 for orders less than R1500.

Please Note:

  • We will only deliver to a physical address, not P.O. Box addresses.
  • Please provide us with a physical address that is normally occupied during office hours as deliveries take place between 08h30 and 17h00 on weekdays (Monday to Friday, excluding public holidays).
  • Every delivery must be signed and endorsed, as proof of delivery.
  • Additional delivery charges may apply to outlying areas, as well as the delivery of selected goods. If applicable, this will be highlighted during the checkout process.
  • We currently only deliver within South Africa.

For more information about our delivery options, please refer to the relevant section of our Terms & Conditions.